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Guide to Configuring Your Motorized Roll-up Shade Sail

This guide will walk you through the step-by-step process of designing and installing your custom motorized roll-up shade sail, ensuring a stylish and functional outdoor covering.

PHASE 1: Configuring Your Shade Sail and Purchasing Anchors Only

Introduction

To guarantee a flawless result, we have simplified the configuration and installation process by dividing it into two separate PHASES. Each PHASE consists of multiple STEPS, and will correspond to a separate order. The materials will be delivered in two shipments:

PHASE 1: Configure your shade sail, receive the anchors and mounting materials.
PHASE 2: Confirm the anchor measurements, receive your custom shade sail and motorized system.

This approach allows you to install the anchors before finalizing the exact sail measurements, ensuring a precise and error-free installation.

What You will Receive in PHASE 1

With the first order, you will receive all the anchors and necessary mounting materials, enabling you to install the support points before confirming the final sail dimensions.

Your PHASE 1 package will include:

Anchors selected during configuration (poles, wall plates, brackets, etc.).
Mounting materials, including threaded rods and chemical resin for a fix and durable installation.
Fabric samples, allowing you to feel the quality and see the color before making your final choice.
Measuring tape, essential for accurately measuring the distances between anchors and confirming the sail dimensions in PHASE 2.
Allen keys and gloves.

By splitting the process into two PHASES, each with its own STEPS, you can securely install the supporting structure and verify every detail before your custom shade sail is produced.

Description of PHASE 1

During this initial phase, you will be asked to provide all the necessary information for the configuration of your motorized roll-up shade sail. The configuration consists of five steps, in which you will choose:

The shape of the sail
The type of installation
The measurements between anchors
The anchors and their color
The fabric and available color palette

Below, we analyze each phase with practical examples.

The 5 Steps of PHASE 1

Step 1: Choosing the Shape

The first step is selecting the shape of your sail. The following options are available:

Triangular (ideal for corners or smaller spaces)
Square or Rectangular (provides broader and more symmetrical coverage)
Trapezoidal (designed for specific layouts with angled sides)

Example: If you want to cover a rectangular patio measuring 13' x 16', the best option would be a rectangular sail.

Step 2: Selecting the Installation Type

Here, you will determine how the sail will be mounted. The available options depend on the shape you selected and include mounting to poles and/or walls.

Example: If you choose a triangular sail, you will need to decide how to fix the three corners:

Two wall plates + one pole
One wall plate + two poles
Three independent poles
Three wall plates

The system will display the available configurations for each option.

Step 3: Entering Measurements

At this stage, you must input the measurements between anchors (from pole to wall, pole to pole, etc.). The system will automatically calculate the optimal sail size, taking into account the necessary tensioning.

Example: If you have a distance of 14' 9" between two wall-mounted anchors, the system will calculate a slightly smaller sail to allow for proper tensioning.

Important note: The measurements will be finalized in PHASE 2, once the anchors are installed.

Step 4: Choosing the Anchors

Here, you will select the mounting points and their type. Available options include:

Poles with 90° or 75° inclination, or with a wall mounting collars
Wall-mounted anchors made of stainless steel, including:
- Mounting for the rolling system
- Mounting for the sail corners

Each pole is available in three finishes:

Silver (aluminum gray)
Anthracite (dark, elegant)
Dark Corten (rust-effect, industrial look)

Example: If you have a structural wall and want a sail with two corners fixed to the wall and one 75° inclined pole, you should select:

Two wall-mounted anchors
One 75° inclined pole

Step 5: Selecting the Fabric and Color

There are two types of shade fabrics available:

Purishade® (waterproof) – ideal for rain protection
Meshnet® (breathable) – ideal for ventilation and sun protection

Each fabric is available in multiple colors.

Example: If you prefer a warm and natural look, you might choose the waterproof Purishade® in beige.

Important: At the end of PHASE 1, along with the anchors, you will receive a fabric sample kit. This will allow you to see the material and color in person before making a final selection in PHASE 2.

Flexibility: Fabric and color choices can be modified in PHASE 2 at no additional cost.

Conclusion of PHASE 1

PHASE 1 allows you to prepare the entire structure by receiving and installing the anchors before finalizing the sail. Once this phase is complete, you can move on to PHASE 2, where you will confirm the final sail dimensions and proceed with the second order for production and shipment of your motorized shade sail.

PHASE 2: Confirming Measurements and Purchasing Your Shade Sail

After installing the anchors received in PHASE 1, it will be time to complete your motorized retractable shade sail. This second PHASE allows you to confirm the final measurements, select the fabric, and proceed with the purchase of your custom sail.

Thanks to this division into TWO PHASES, you can install the supporting structure with confidence and verify every detail before your custom sail is produced.

IMPORTANT: Be sure to measure the anchor points accurately, keeping the measuring tape stretched and recording measurements from the center of the anchor hole for precise results.

What You’ll Receive in PHASE 2

With the second order, you will receive the shade sail with its rolling system, motor, solar panel, anemometer, and additional accessories.

Specifically, the PHASE 2 package will include:

Custom rolling system
Custom radial sail
Pre-assembled motor unit
Pre-assembled spring unit
Solar panel
Anemometer
Remote control
Swivel Block and ropes for redirects
Boom covers
Various accessories and tools

How Does PHASE 2 Work?

1. Accurate Measurement of Distances Between Anchors

Now that the anchors are installed, you can precisely measure the distances between each mounting point.

Using the measuring tape provided in PHASE 1, you can record the actual distances to ensure the sail fits your setup perfectly.

2. Access Your User Panel and Confirm Configuration

After your first order (PHASE 1), you will receive an email with a detailed guide to assist you step by step for anchors installation.

The same email will include a direct link to complete PHASE 2.

By logging into your user panel, you can review your configuration and make confirmations or adjustments as needed.

3. Ability to Modify Measurements and Fabric

If your actual measurements differ from those entered in PHASE 1, you can easily update them in your user panel.

You will also have the option to finalize your choice of fabric and color, having had the opportunity to review the samples received in PHASE 1.

4. Automatic Price Calculation and Final Payment

Remember, changing the fabric or color will not affect the price!

If you update the measurements, the system will automatically recalculate the shade sail’s price based on the actual dimensions. This ensures you pay only for what you receive.

5. Fast Production and Delivery

Once your order is completed, your custom shade sail will go into production immediately.

Delivery will take place within 4-5 business days, allowing you to install your shade system quickly.

Benefits of the Two-PHASE Process

This two-phase process allows you to install the anchors before confirming the final sail dimensions, eliminating any margin for error. This ensures a precise and custom fit, assuring an optimal result.

If you have any further questions, feel free to contact us via the dedicated form available here.

CONFIGURATOR FEATURES

Save and Reload Your Configuration

While configuring your motorized roll-up sail, you have the option to pause the process at any time. You can save your choices and resume later without losing any details. When you save your configuration, you will receive a unique code that allows you to reload it later. This gives you the opportunity to take more precise measurements or make further considerations.

Share Your Configuration

If needed, you can share your configuration via email or SMS. With this feature, the recipient of the link will be able to see your exact choices, including measurements, anchor points, fabric, and selected color. This way, you can get advice or discuss it with others before placing your order.

Please note that by sharing the configuration, the person receiving the code will be able to modify it.

Contact Us via Chat or Leave a Message

If you have any questions or need assistance, our team is available through real-time chat during business hours. One of our experts will guide you through the configuration process, answering any technical or installation-related questions.

Outside of support hours, you can leave a message directly in the chat. We will get back to you as soon as possible, ensuring you receive the assistance you need without having to start over. We’re here to provide you with a smooth, clear experience without any unexpected issues!